Sleep Cubee Hostel
This property is suitable for those prioritising a central location and a very low price point for a single night's stay, provided they are prepared for significant compromises on cleanliness and comfort.
Sleep Cubee Hostel in Hong Kong offers enclosed capsule-style accommodation, primarily catering to budget-conscious travellers seeking a central location. While the property provides individual sleeping pods with card key access, guests frequently report issues with comfort, including thin mattresses and poor ventilation within the capsules. The shared bathrooms are a significant concern, often described as dirty, insufficient in number, and suffering from broken fixtures. Luggage storage is also problematic, with limited space and insecure options.
Despite its excellent location near the MRT and airport bus, the hostel struggles with cleanliness throughout the premises. The atmosphere is more akin to a silent sleep machine than a social hostel, with minimal common areas and no kitchen facilities. Staff service receives mixed reviews, with some positive interactions balanced by reports of unhelpful or aggressive communication. Overall, the property is often perceived as overpriced given the quality of the experience.
♀ One review mentions booking a bed in a '6 female beds' room, suggesting a female-only dorm option.
Stations & airport.
Distances measured from the hotel. Walking times assume a gentle pace with a backpack.
- SOGO150 m2 min walk
- Sino Plaza152 m2 min walk
- Station162 m2 min walk
Eleven dimensions of capsule life, read from 152 reviews.
Noise & sleep
Noise from other guests is mentioned, though one reviewer acknowledges this is common in hostels. A strong smell from guests' feet was also noted, impacting comfort.
“Noise by other guests, though this is not the property's fault.”
“People's feet smell so bad”
Pod comfort
Guests frequently complain about thin mattresses, small pod size, and poor ventilation leading to hot and stuffy conditions inside the pods. Some also noted dirty blankets.
“Matress too thin and bed sheets not good”
“Beds/capsule is a little small but this shouldn’t come as a surprise for a dorm.”
“The pods are very hot and hard to breathe in. Besides this I did not have a good feeling and the blanket felt dirty.”
Privacy
The pods are described as having auto-lock and card key access, suggesting a degree of privacy. However, there are reports of card key systems not working, leading to security concerns for valuables and access issues.
“Bed closure with card not working and therefore all valuables are insecure.”
“- auto lock cabin - card key”
“I reserved the cabin for three days but I could not open the cabin door which closes automatically after opening on the first day of staying. it turned out they registered my stay for a day so that I could not enter the cabin.”
Cleanliness
Cleanliness is a major and recurring issue, with numerous complaints about dirty facilities, toilets, linens, and a general 'not clean' smell. Some guests found the premises so disgusting they left immediately.
“not clean, too small, pricey, the toilets are not clean”
“Facilities dirty”
“Clean issues, there is a 'not clean' smell of linens, pillows, and beddings which compensates with the price, weak aircon for me, not cool enough.”
Shared bathrooms
The shared bathrooms are a significant drawback, with frequent complaints about dirtiness, broken facilities (shower doors, shower heads, flushes), and an insufficient number of toilets and showers for the number of guests, leading to queues and unsanitary conditions.
“the toilets are not clean”
“The shower door is broken so it’s leaving the floor of the bathroom very wet since lots of people don’t know how to aim a shower nozzle.”
“I booked a bed in 6 female beds, and the toilets were only 2. In the floor it was only 2 toilets with 2 showers all together. Even if you wanna wash your hand you should have been in to the shower. Very very dirty toilets. 80 euro for 2 nights for a hostel is a lot.”
Luggage storage
Luggage storage is problematic, with guests reporting very small or non-existent space for suitcases and backpacks in dorms. Lockers are often non-functional, and pre-check-in storage is described as non-existent and insecure.
“Very small luggage space”
“Luggage space before check-in non-existent and not secure. I used a bathroom and got stuck inside. The sink was already broken upon our arrival and it took two days to repair it. Very uncomfortable bed mattress and non-existent pillows. In the room 4 beds there is no space for backpacks and suitcases.”
“there is hardly any space to keep luggage in the dormitories (the lockers don't work).”
Staff & check-in
Staff service receives mixed reviews. Some guests found staff friendly, helpful, and accommodating, particularly at the front desk. However, there are also reports of rude attendants, aggressive messaging, and communication issues, especially regarding check-in and booking discrepancies.
“Staff”
“Location and staff interaction, they are friendly easy to discuss stuff they are not rude. However, the "guard", attendant from the lobby is quite rude to us! No consideration at all, my family was leaving/checking out at 5 am to catch an early flight, and it was heavily raining outside, we are just organizing our stuff, with no plans of hanging in the area longer as we are aiming to catch a bus, he started speaking in Chinese, which we do not understand at all shoving us away!”
“I paid over 100 hkd for a room in a dorm but didn't get to stay. I admittedly arrived late and contacted the hostel right away when my delayed flight landed and received no response. Got to hostel before the last check in time but was unable to locate the hostel and had received no communication from the hostel so I left because I was a solo female traveller and exhausted. After I arrived at the new location they hounded me with messaged and aggressively. Apparently staff are available to check in until 1am because that's when they were messaging me till.”
Location & access
The location is consistently praised as excellent, being very central and convenient. It's described as being within 200m of the MRT and 50m from a late-night airport bus, making it ideal for transport and exploring.
“Good location”
“location”
“Location and staff interaction, they are friendly easy to discuss stuff they are not rude.”
Atmosphere
The property lacks a social atmosphere, with guests noting the absence of common areas for interaction and conversation. The common area is described as minimal and inadequate, and a kitchen is practically non-existent.
“firstly it's not a hostel from any angle because in Hostel people have common area to sit and talk and have a lot of conversation whereas it was lacking here”
“The receptionist doesn't speak English, the common area is minimal and inadequate, and there is hardly any space to keep luggage in the dormitories (the lockers don't work).”
“A kitchen is practically non-existent.”
Value for money
Many guests feel the property is overpriced for the quality and facilities offered. While some acknowledge it's a budget option, the general sentiment is that it's expensive given the numerous issues with cleanliness, comfort, and amenities.
“pricey”
“Over priced”
“80 euro for 2 nights for a hostel is a lot.”
The honest drawbacks, from guests.
- poor cleanliness
- inadequate shared bathrooms
- limited luggage space
- stuffy pods
- lack of social atmosphere
SLEEEP Soho
This property is best suited for solo travellers on a budget who prioritise a central location and don't mind navigating challenging access and external luggage storage solutions. It's a functional choice for short stays where you're mostly out exploring.
Starway Capsules
This property is a very basic option primarily for those prioritising a central location above all else, and who are prepared to overlook significant issues with cleanliness and facilities.
The Nap Mong Kok
Given the overwhelming negative feedback regarding cleanliness, maintenance, and service, this property is not recommended for any traveller seeking a comfortable or reliable stay. It appears to be a highly problematic option, even for budget-conscious guests.