HEARTS Capsule Hotel & Spa Nakasu -Male only-
This male-only capsule hotel is a practical choice for budget-conscious solo travellers prioritising location, but be prepared for potential noise, variable cleanliness, and a lack of the advertised spa facilities.
HEARTS Capsule Hotel & Spa Nakasu offers budget-friendly capsule accommodation in a prime Fukuoka location, directly adjacent to Nakasu Kawabata Subway Station. Guests appreciate the convenience for exploring the city and the proximity to local eateries. The sleeping quarters are described as comfortable by some, though others note issues with thin mattresses and a lack of temperature control, often leading to overly warm conditions within the capsules. While the property is generally considered good value, recurring concerns about cleanliness in shared bathrooms and significant noise transfer between capsules are frequently mentioned. The advertised 'Spa' facility is noted by guests to be non-existent, which can lead to disappointment.
♀ The property is explicitly stated as 'Male only' in its name.
Stations & airport.
Distances measured from the hotel. Walking times assume a gentle pace with a backpack.
- Nakasu-Kawabata173 m2 min walk
- 天神12493 m6 min walk
- 天神南05582 m7 min walk
Eleven dimensions of capsule life, read from 1,450 reviews.
Noise & sleep
Noise is a significant issue, with guests frequently complaining about inconsiderate and loud neighbours due to a lack of sound barriers in the capsule area. While some found it generally quiet, others found it very loud when busy.
“Generally quiet and clean.”
“It’s very loud if there are too many people there.”
“Also, often foreign tourists are inconsiderate and noisy—especially the Koreans and Chinese—and there is no sound barrier at all in the capsule area, so even with ear plugs it can be difficult to sleep.”
Pod comfort
Guests frequently report issues with temperature control within the capsules, often finding them too hot, and some mention uncomfortable or thin mattresses. There are also complaints about dim lighting or missing lights inside the cabins.
“The capsule itself was a bit hot and there was no air con therefore it was a little hard to sleep :(”
“Only downside is the lights in hallways and cabins are bit dimmer than bright. If there is a brighter light across this capsule hotel it would have been a good vibe.”
“Could not find light inside the cabin.”
Privacy
There is limited information on privacy, but one review mentions a curtain on the capsule that needed cleaning, and deluxe rooms offer 'a bit of privacy'.
“The curtain on the capsule needs to be washed or replaced, the showers were full of garbage from other guests and were not cleaned often enough.”
“If you can move around in a bit cramped space to pack your things, then, this place would be very nice and budget friendly for solo travellers like you. The floor area of the deluxe room is just enough for medium size luggage when you are packing your things. However, the air-conditioning inside deluxe room is not adjustable and not much air is coming out. But overall, it is a very good stay for an affordable price and you can still enjoy a bit of privacy inside deluxe rooms.”
Cleanliness
Cleanliness is a mixed bag, with some guests praising it as 'very clean' and individual bath areas being 'always clean', while others report significant issues like blood stains on blankets, weird stains on curtains, and showers full of garbage that were not cleaned often enough.
“Generally quiet and clean.”
“The curtain on the capsule needs to be washed or replaced, the showers were full of garbage from other guests and were not cleaned often enough.”
“Washrooms needs a makeover. Especially the shower area.”
Shared bathrooms
Shared bathrooms receive mixed reviews, with some praising their cleanliness and amenities, while others report limited stalls, long waits, and issues with showers being dirty or needing a makeover. The property is also advertised with a 'Spa' which guests found to be non-existent.
“Limited shower stalls and toilets. And there's no elevator to the 8th floor from the 7th floor.”
“The curtain on the capsule needs to be washed or replaced, the showers were full of garbage from other guests and were not cleaned often enough.”
“Washrooms needs a makeover. Especially the shower area.”
Luggage storage
The property offers a locker system for luggage. Deluxe rooms are noted to have just enough floor space for medium-sized luggage.
“Good location, locker system. Pods have air conditioning which is massive, very comfortable temperature.”
“If you can move around in a bit cramped space to pack your things, then, this place would be very nice and budget friendly for solo travellers like you. The floor area of the deluxe room is just enough for medium size luggage when you are packing your things.”
Staff & check-in
Staff are generally described as helpful, accommodating, nice, and friendly, with some speaking English. However, one review noted a lack of staff presence to police common areas or assist with towel requests at night.
“Staff are helpful.”
“The personnel was very accommodating and nice. It was simple to check in and simple to live there.”
“Staff was friendly and some of the staff spoke English.”
Location & access
The location is consistently praised as excellent, convenient, and unbeatable, being very close to Nakasu Kawabata Subway Station (Exit 2 is at the doorstep) and within walking distance to Tenjin, with restaurants and attractions like Ichiran ramen nearby.
“Location, Bed”
“Great location. Affordable.”
“Great location, good value for money and cozy lounge area :)”
Wifi & working
The designated 'coworking' space is located next to a smoke room, making it unusable due to strong smoke smells, even though it is supposedly smoke-free.
“The Smoke Room is next to the "coworking" space. Which means that the only play to work, talk, and do something productive is next to the most foul smelling area and hence even though the coworking space is supposedly smoke-free it smells extremely much of smoke and is impossible to utilize.”
Atmosphere
The hotel has a cozy lounge area, but some guests found the common area just 'ok' and noted a lack of social life. The presence of a smoke room next to the coworking space also negatively impacts the atmosphere.
“cozy lounge area :)”
“It was good overall, the main problem was the mattress really uncomfortable and also the whole structure cracked a lot if I moved when in was inside the capsule, no tv as the photo shows it and the common area was ok”
“no social life”
Value for money
Guests consistently praise the property for its affordability and good value for money, especially given its excellent location.
“Affordable.”
“Good value for money and cozy lounge area :)”
“Good prices.”
The honest drawbacks, from guests.
- inconsistent cleanliness in shared areas
- poor noise isolation
- pods can be too hot
- misleading 'Spa' advertising
- coworking space affected by smoke
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