Smart Stay SHIZUKU Shinagawa-Oimachi
This is a strong choice for solo travellers and those in transit, offering a clean and well-equipped capsule experience with excellent transport links and relaxing spa facilities.
Smart Stay SHIZUKU Shinagawa-Oimachi offers a well-regarded capsule experience in a convenient Tokyo location, particularly for those needing quick access to Haneda Airport. Guests sleep in enclosed pods, which are generally comfortable, though some find the beds firm or the space a little tight for taller individuals. The hotel maintains high standards of cleanliness throughout its facilities, including the shared bathrooms and a popular Japanese bath and sauna area. While noise from other guests can occasionally be an issue, this is a common aspect of capsule accommodation. The property provides a relaxing atmosphere with dedicated lounge areas, including a women-only section.
Luggage storage is available, though larger suitcases may not have secure locker space. Staff are consistently praised for their friendliness and helpfulness, despite some language barriers. The hotel's location near the train station is a significant advantage, surrounded by local eateries. However, guests should be aware of the daily closure of sleeping areas for cleaning between 10 am and 4 pm.
Overall, this property provides a solid and well-maintained option for solo travellers or those on short stays, offering good value for money with its range of amenities and excellent access to transport links.
♀ Reviews mention a dedicated women's rest area and a female-only section of the lounge with manga to read.
Stations & airport.
Distances measured from the hotel. Walking times assume a gentle pace with a backpack.
- りんかい線大井町駅102 m1 min walk
- りんかい線大井町駅134 m2 min walk
- Oimachi142 m2 min walk
- Oimachi149 m2 min walk
- Ōimachi173 m2 min walk
Eleven dimensions of capsule life, read from 1,008 reviews.
Noise & sleep
Noise isolation is a common capsule hotel issue, with some guests experiencing disturbances from other guests, while others found the sleeping area calm and quiet. The hotel provides good signage to encourage quiet.
“There is always a person not able to keep it quiet, with lack of consideration for others”
“Some early morning birds walking loudly on the upper floor.”
“If you're a light sleeper then you might get woken up by people coming and going all the time”
Pod comfort
Reviews are mixed on pod comfort, with some finding beds hard or capsules tight for taller guests, and others noting good comfort despite narrowness. Ventilation can be an issue with screens down.
“The bed was pretty hard”
“Capsules may feel a bit tight for taller guests.”
“The beds, although narrow, were extremely comfortable.”
Privacy
Pods offer a good sense of personal space with small lockers inside for securing belongings and amenities within the bed area.
“Small lockers is provided in the capsule, good for securing belonggings.”
“Everything you need in your bed area.”
Cleanliness
Cleanliness is consistently praised across all areas of the hotel, including facilities, sleeping spaces, and bathrooms, with many guests describing it as excellent and hygienic.
“Very clean, excellent facilities and friendly staff”
“The facilities is new and hygienic.”
“Excellent clean spaces with everything you need, nice Japanese sauna area.”
Shared bathrooms
The shared bathrooms are generally clean and well-appointed, with a popular Japanese bath and sauna area. However, some guests noted a lack of space for clothes in showers and potential queues for the single private shower room per floor.
“Excellent clean spaces with everything you need, nice Japanese sauna area.”
“The hotel also offers a small spa that is included in the price, which was a great way to relax after a long day.”
“They also had a full Japanese bath and the grooming area was well-appointed.”
Luggage storage
While small lockers are provided within the capsules, larger luggage storage is less secure, often left in open areas or with limited space, though some guests found good lock-up options for suitcases.
“Although there was no locker storage for larger luggage, a lock and some area is provided.”
“Luggage was just left in the open”
“Limited luggage space in the shared area (lockers would be nice)”
Staff & check-in
Staff are consistently described as friendly, kind, helpful, and welcoming. However, some guests noted a language barrier with English, making information exchange challenging despite their efforts.
“friendly staff”
“Great staff!”
“Staff very kind”
Location & access
The hotel boasts an excellent location, often described as adjacent or a 2-minute walk from the train station, offering quick access to Haneda Airport. The surrounding area is noted for its local eateries and izakayas.
“Optimal Location. The walk from the accomodation to the station is considered adjacent.”
“Good location near the station.”
“Good location to reach Haneda airport quickly.”
Atmosphere
The hotel offers a relaxing atmosphere with a small spa, massage chairs, and well-appointed lounge areas including a cafeteria, TV area with manga, and a dedicated female-only section for relaxation.
“The hotel also offers a small spa that is included in the price, which was a great way to relax after a long day.”
“The idea of having a relaxing massage chair and a dedicated women’s rest area was absolutely amazing.”
“Lobby had lots of room to relax and included a small cafeteria and a TV area with manga to read as well.”
Value for money
Guests generally consider the hotel good value for money, especially for short stays, though one reviewer found it slightly pricey.
“Very good value for money if you only need a bed for a sleep and go on”
“Location, price and staff were lovely”
“Slightly pricey”
The honest drawbacks, from guests.
- hard beds
- tight for taller guests
- ventilation issues in pods
- limited secure luggage space
- language barrier with staff
- property closure for cleaning (10am-4pm)
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