Zedwell Capsule Hotel Piccadilly Circus
This capsule hotel is a practical choice for budget-conscious solo travellers prioritising an unbeatable central London location, provided they can overlook some recurring issues with cleanliness and facility maintenance.
The Zedwell Capsule Hotel Piccadilly Circus offers a budget-friendly stay in the heart of London, providing enclosed sleeping pods for solo travellers. Guests appreciate the comfortable and spacious capsules, which offer good sound insulation and adjustable lighting. However, the property faces consistent challenges with cleanliness, particularly within the pods and shared washrooms, where dust and detritus are frequently reported. While the location is exceptionally convenient for exploring the city, guests should be prepared for a utilitarian experience with some facilities, such as showers and capsule doors, occasionally being out of order. Luggage storage is limited, with no in-room lockers, requiring guests to secure belongings within their pods or use paid storage services.
♀ Reviews mention a 'Female only floor' and 'ladies floor' with keycard access.
Stations & airport.
Distances measured from the hotel. Walking times assume a gentle pace with a backpack.
- Piccadilly Circus57 m1 min walk
- Piccadilly Circus80 m1 min walk
- Piccadilly Circus110 m1 min walk
Eleven dimensions of capsule life, read from 9,920 reviews.
Noise & sleep
Guests generally report good noise isolation within the capsules, with some noting they heard very little from the room when their capsule door was closed. Rooms are described as well-soundproofed and reasonably quiet.
“Quieter inside the capsule than I expected (I had the fan on but heard very little from the room when my capsule gate was closed.”
“Rooms were well-soundproofed and have good privacy also.”
“reasonably quiet”
Pod comfort
Pods are generally described as comfortable and spacious, even for taller guests, with adjustable lighting. However, recurring issues include dust, detritus under mattresses, and inadequate ventilation leading to heat inside the pods.
“spacious pod( I am 6ft tall and was able to get dressed and sit comfortably in the pod)”
“The pods was very dusty, there was detritus under the mattress from previous guests. ... It's very hot and the tiny fan did little to help.”
“The capsule is comfy, well-insulated, and you can control the light level inside.”
Privacy
The capsules offer good privacy when closed, with guests needing to close them to avoid light and noise. However, there are mentions of broken capsule doors impacting privacy.
“one has to close his capsule to have a little privacy & to avoid the light/noise”
“Rooms were well-soundproofed and have good privacy also.”
“The privacy is okay, but the door of the capsule is broken.”
Cleanliness
Cleanliness is a significant issue, with multiple reports of dusty pods, detritus under mattresses, and hair from previous occupants. Shared washrooms are frequently described as not clean, with missing toiletries and sometimes questionable conditions, especially after rush hours.
“The pods was very dusty, there was detritus under the mattress from previous guests.”
“The washrooms were not clean. Most of the times shower gel and toilet paper were missing.”
“The bathrooms could be questionable at times, but for the most part they are nice.”
Shared bathrooms
Shared bathrooms are a mixed bag. While there are enough facilities, cleanliness is often an issue, with missing toiletries and puddles. Some showers and toilets were out of order, and the lack of hooks or shelves in toilet stalls is inconvenient. Shower water temperature can also be difficult to adjust.
“Half of the showers and toilets in my block were out of order”
“The washrooms were not clean. Most of the times shower gel and toilet paper were missing.”
“The bathrooms were a little dirty at times but that’s to be expected for so many people using them. Remember to bring plastic slides to use in the shower!”
Luggage storage
Luggage storage is problematic. While some pods are large enough to fit a suitcase, there are no lockers provided for secure storage within the room. Paid luggage storage is available only before or after check-in. Guests are advised to bring their own padlock for their capsule.
“No lockers provided despite the advert mentioning this. The only luggage storage is for before or after checkin and is a paid extra. You must either leave your belongings loose in the room, or lock them in the capsule, which would be on your mattress and not suitable for a suitcase or bag that’s been out in the street or wet weather.”
“Pods could fit a suitcase, multiple bags and could still sleep comfortably.”
“I was unaware I needed to bring my own towel (took one just in case) and that I'd need a padlock to lock my capsule (didnt have one).”
Staff & check-in
Staff are generally described as kind, friendly, and helpful, with a focus on security. However, some guests found staff to be grumpy, and one noted the check-in process was automated with no physical staff present.
“kind staff.”
“The staff are very kind and friendly (but firm, they are security conscious which is great).”
“Staff could be a bit grumpy”
Location & access
The location is consistently praised as excellent, amazing, and unbeatable, being very close to Piccadilly Circus, underground stations, and Chinatown, making it ideal for exploring central London.
“Well located and easy to find”
“Great location”
“Amazing location”
Wifi & working
Wi-Fi is generally reported as good and decent. However, there was a specific complaint about phone charging ports in the capsules not working, despite being present.
“Good Wi-Fi mostly”
“Unfortunately i couldn’t charge my phone in my capsule. You could charge your phone with an usb c port or usb a port, i had an usb c cable and my phone did not charge.”
“decent wi-fi”
Atmosphere
The atmosphere is described as utilitarian, catering to budget solo travelers who are comfortable with communal living. The check-in and check-out process is automated via an app and WhatsApp, suggesting a more independent experience rather than a highly social one.
“The style is utilitarian”
“If you're travelling on a budget, especially alone and don't mind staying in a communal capsule, this one is for you.”
“The app and instrucitons on whatsapp. Easy check in and checkout”
Value for money
Guests consistently highlight the excellent value for money, especially given the prime central London location. It's considered a great option for budget-conscious travelers and short stays.
“Great bang for your buck!”
“Good value good location”
“Excellent quality/price/location ratio. Perfect for a short stay in the city center of London.”
The honest drawbacks, from guests.
- cleanliness issues in pods and bathrooms
- inadequate ventilation in pods
- no secure in-room luggage storage
- broken facilities (showers, capsule doors)
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