Resthub
This capsule hotel is a good choice for budget-conscious solo travellers prioritising a central location and private sleeping quarters over social interaction or absolute quiet.
Resthub in Penang offers a modern capsule accommodation experience, ideal for those seeking a comfortable and private sleep space in a prime location. Guests sleep in enclosed pods, which are generally found to be spacious and comfortable, though the in-pod air conditioning can be weak and the main sleeping area quite cold. While the pods provide a good sense of security and privacy with closable doors, noise isolation is a recurring concern, with thin walls and loud door-banging frequently mentioned. The self-service check-in process is efficient for some, but the absence of a physical reception or communal social areas means it caters more to independent travellers than those seeking a vibrant hostel atmosphere. Despite mixed reviews on bathroom cleanliness and amenities, the property is consistently praised for its excellent value and central location, making it a convenient base for exploring Georgetown's attractions.
Eleven dimensions of capsule life, read from 139 reviews.
Noise & sleep
Noise isolation is a significant issue, with guests frequently complaining about thin walls, lack of soundproofing, and loud banging of capsule doors.
“It's not soundproof at all.”
“the banging of the doors of the capsules was very loud.”
“Others people was too noisy & always bang the door especially in midnight around 2-3am.”
Pod comfort
Guests generally find the pods spacious and comfortable, with good beds. However, some note the in-pod AC isn't strong and the main room can be very cold.
“The pod is spacious and the big room has many AC units, it was a little cold when I woke up in the morning and got out of my pod.”
“Confortable and spacious bed.”
“The capsule was very confortable.”
Privacy
The pods offer a good sense of privacy and security, with features like closable doors and smart lighting.
“Smart lighting system and can close the door, concept is very new”
“Security”
“pods felt safe.”
Cleanliness
Cleanliness receives mixed reviews; while many guests praise the overall cleanliness of the property and bathrooms, some report issues with flies and the smell in restrooms.
“The bathrooms could be a little cleaner, there were also many flies.”
“clean and comfortable to stay”
“Clean”
Shared bathrooms
Bathrooms are generally considered clean by some, but others report issues with flies, unpleasant smells, and a lack of basic amenities like soap, toilet paper, and hand dryers. The mixed-gender nature of the toilets is also mentioned.
“The bathrooms could be a little cleaner, there were also many flies.”
“Slippers are provided which is convenient when using the communal bathrooms.”
“Mix toilet”
Luggage storage
The property provides lockers for luggage, though some guests found the locker system a bit tricky initially. There's a suggestion for a luggage service for early arrivals/late departures.
“Should have luggage service for a few hours before and after check in and out.”
“The locker part where you have to key in your designated code and password was a little hard to work with, but once it's settled the rest is smooth going.”
“Only beds and locker room and bathroom but good for short stays”
Staff & check-in
The check-in process is self-service and online, which some guests found simple and easy, while others found it confusing or problematic due to the lack of a physical reception or staff presence for assistance.
“It was a bit confusing the check in, another guest helped me. It would be nice to have a reception or a space with sofas and tables.”
“Instructions were clear on how to check in.”
“There is no check-in person you must do it all online. If there's a problem you have really a problem.”
Location & access
The location is consistently praised as excellent, being very central and within a short walk to Georgetown's main attractions, including malls, art streets, and night food streets.
“Good location, very short walk to the main things in Georgetown.”
“Location is good. Easy to access, self checkin and out.”
“a stone throw away from the mall, art street and night food streer”
Wifi & working
One review indicates that the Wi-Fi does not work very well.
“The wifi does not work very well…”
Atmosphere
The property lacks communal spaces for guests to socialise, with several reviews noting the absence of a reception, sofas, tables, or dedicated areas for interaction, making it less suitable for a social hostel experience.
“It would be nice to have a reception or a space with sofas and tables.”
“There is a need to improve the rest area.”
“Only beds and locker room and bathroom but good for short stays”
Value for money
Guests consistently rate Resthub as offering good value for money, appreciating the facilities and comfort for the price paid.
“Good value for the money”
“Comfortable and value for the price.”
“I really like the facilities worth every penny”
The honest drawbacks, from guests.
- poor noise isolation
- lack of social areas
- inconsistent bathroom amenities
- unreliable WiFi
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