Momostay
This property is best suited for solo, budget-conscious travellers seeking a private sleeping space for short stays, provided they are comfortable with a fully self-service model and potential minor maintenance issues.
Momostay in Penang offers a modern, 'space age chic' capsule experience, providing private and comfortable enclosed pods for budget-conscious travellers. Guests appreciate the cleanliness of the facilities and the privacy afforded by the individual capsules, which offer ample headroom. The property operates with a contactless check-in system, making it suitable for independent travellers.
While the location is well-regarded for its proximity to public transport and local eateries, some guests note it can be a little further from major attractions. The main drawbacks revolve around the unstaffed nature of the property, leading to issues with immediate assistance and maintenance of facilities like broken bathroom doors and toilets. Luggage storage is also a point of concern, with lockers located on a different floor without lift access.
Eleven dimensions of capsule life, read from 189 reviews.
Noise & sleep
While some guests found the property quiet, others experienced significant noise from neighbouring pods, particularly from snoring or phone conversations, suggesting poor sound insulation.
“Very clean and quite.”
“Clean and quite.”
“Noisy, if person above snoring or talking on the phone, you can not sleep. The owner should provide earplug.”
Pod comfort
Guests generally find the capsules comfortable and spacious, with good headroom. However, some report issues with the in-capsule air conditioning being weak or fan controls not working.
“The A/C inside of the capsule was a bit weak (even though I always adjusted it to be the strongest).”
“The capsule themselves were comfy with enough headroom when you sit and lay down.”
“I actually quite like the pods. Quiet, private and comfortable.”
Privacy
Guests consistently praise the privacy offered by the capsules, describing them as private and spacious.
“It felt very private which was nice.”
“Suitable to backpacker with privacy capsule and comfortable environment”
“I liked the cabin privacy...”
Cleanliness
The property is frequently commended for its cleanliness, with guests noting clean capsules, toilets, and overall facilities.
“The place is clean and nice for a short business trip.”
“Modern design, clean, and good location if travelling downtown or going upwards by bus.”
“It's very clean and safe”
Shared bathrooms
Bathrooms are generally clean and well-equipped with good exhaust systems. However, there are recurring complaints about broken bathroom doors and unusable toilets, and some guests found the mixed-gender facilities uncomfortable.
“The broken bathroom door was a bit inconvenient.”
“There's some toilet cannot be used and didn't repaired by the management.”
“The shower room & bathroom is mixed gender, it is a bit uncomfortable for me.”
Luggage storage
The luggage lockers are located on the ground floor, separate from the sleeping pods on the first floor, which is inconvenient, especially with no lift. Guests also note a lack of space inside the capsules for luggage.
“The lookers are on the GF while the rooms are in the 1F. No lift.”
“I wish the locker was near to bed. Easy to put things. And it is very not safe and a bit messy if i put and saw someone belonging outside of the bed. So put the locker or some wardrobe there near to bed will be convenient or helpful.”
“Lockers all the way downstairs. More convenient to just keep bag in the capsule but ended up not having enough place to lie down flat.”
Staff & check-in
The property operates with a contactless, online check-in/check-out system and generally has no staff on site. This leads to issues with lack of immediate assistance, rushed check-ins, and difficulties for guests without internet access.
“No receptionist or anyone for quick response.”
“Check-in was rushed, as I was not provided with the necessary information beforehand.”
“No staff on site and a digital check in.”
Location & access
The location is generally considered good, with easy access to local breakfast spots, public transportation, and the city centre. While slightly further from some attractions, ride-sharing services are readily available and affordable.
“Very easy to get local breakfast just front of the hotel.”
“Modern design, clean, and good location if travelling downtown or going upwards by bus.”
“A little bit far from most attractions but Grabs are cheap”
Wifi & working
The property relies heavily on online communication for check-in, requiring guests to have internet access. There are limited working desks available, though this was not a major issue for one guest.
“You need to have cell internet because self-checkin is online, no towels provided”
“Maybe working desk is too little, but when i was there not much people using the desk so it's fine for me.”
Atmosphere
The property features a modern, conceptual, and 'space age chic' design, contributing to a generally pleasant atmosphere. The contactless system suggests a more independent, less social environment.
“Conceptual design, contact-less check-in/check-out, good value for money”
“Modern design, clean, and good location if travelling downtown or going upwards by bus.”
“Design is very space age chic.”
Value for money
Momostay is consistently praised for offering good value for money, being affordable and cheap, especially for backpackers.
“Nice and cheap”
“Conceptual design, contact-less check-in/check-out, good value for money”
“The price is very affordable as backpackers.”
The honest drawbacks, from guests.
- no staff on site
- broken bathroom facilities
- inconvenient luggage locker location
- noise from neighbouring pods
Amore Stay by BNB4U Love Lane, Penang
This property is suitable for budget-conscious travellers prioritising location over amenities and quiet, provided they are prepared for significant noise and inconsistent service.
Resthub
This capsule hotel is a good choice for budget-conscious solo travellers prioritising a central location and private sleeping quarters over social interaction or absolute quiet.
Bestow Capsule Hostel
This hostel is a viable option for budget-conscious solo travellers prioritising location over comfort and willing to overlook common issues like noise and cramped facilities.