PassGo Thamrin
This property is a practical choice for budget-conscious travellers needing a convenient base in Jakarta, especially for short transit stays, provided they can overlook the significant issues with the shared bathroom facilities.
PassGo Thamrin offers a budget-friendly capsule experience in a highly convenient Jakarta location. Guests sleep in enclosed, futuristic-looking pods, which are generally found comfortable, though some note the mattresses can be thin. The property excels in its central position, providing easy access to major shopping centres, public transport, and the airport train station, making it ideal for short stays or layovers. While common areas are clean and bright, the shared bathrooms are a recurring point of concern, with reports of inconsistent cleanliness and particularly problematic showers that often lack hot water or sufficient pressure. Staff service is mostly positive, though some guests have experienced unhelpful responses to issues.
Stations & airport.
Distances measured from the hotel. Walking times assume a gentle pace with a backpack.
- Station219 m3 min walk
- Station221 m3 min walk
- Dukuh Atas BNI238 m3 min walk
- BNI City168 m2 min walk
Eleven dimensions of capsule life, read from 356 reviews.
Noise & sleep
One reviewer explicitly states the capsules are not soundproof, indicating potential issues with noise from other guests. However, another reviewer found the property quiet despite its central location.
“Besides what many people have mentioned such as the socket, the capsule not being sound proof, the sheet and pillow case are stained.”
“Eventho it is very near to the main road, it is quite and very private”
Pod comfort
Guests generally find the pods comfortable, though some note the mattresses are thin, which is common for capsule hotels. One guest was disappointed by the lack of a TV inside the capsule.
“I thought they have TV inside the capsule, turns out no TV.”
“Clean and comfortable, my first time trying a capsule hotel but it was a pleasant surprise.”
“Beds are pod type, so mattresses I find are usually on the thin side, but ok.”
Privacy
Pods are described as secure, and some feature a Bluetooth panel. However, one guest noted that access to the cubicle and turning on lights required interaction with reception, which could be a privacy or convenience concern.
“Secure pods and comfortable.”
“I liked the Bluetooth panel in the room”
“Access to cubicle, turning on light, only possible via the reception.”
Cleanliness
Cleanliness receives mixed reviews; some guests praise it as 'VERY CLEANNN', while others report issues with common showers and toilets not being cleaned thoroughly, unpleasant smells, and stained bed sheets.
“VERY CLEANNN !”
“Given the common showers and toilets, they could do a better job of keeping them cleaner. They seem to clean without using cleaning liquids/sanitizers.”
“I guess the cleaning needs to be improved and the toilet water and facilities as well. I didn’t like the smell and the bed sheets.”
Shared bathrooms
The shared bathrooms are a significant drawback, with multiple complaints about cleanliness, unpleasant smells, and particularly poor showers, citing only cold water and very low pressure. There were also instances of no water supply at all.
“Given the common showers and toilets, they could do a better job of keeping them cleaner. They seem to clean without using cleaning liquids/sanitizers.”
“I guess the cleaning needs to be improved and the toilet water and facilities as well. I didn’t like the smell and the bed sheets.”
“The showers are rubbish - only cold water and pressure is almost nonexistent 😒”
Luggage storage
Guests appreciate the luggage storage, specifically mentioning the lockers are large and a good size.
“Lockers a good size.”
“large lockers.”
Staff & check-in
Staff service is generally praised as helpful, friendly, and kind. However, one guest had a negative experience where a staff member seemed indifferent to a reported issue.
“The staff helpful totally i satisfied and always my first choice in Jakarta.”
“Staff were very friendly and kind”
“When I told the lady in the reception about this during checkout, she literally couldn’t care less 🤣 either she didn’t understand or just didn’t care since I was already checking out.”
Location & access
The location is consistently highlighted as excellent, being walkable to major shopping malls (Grand Indonesia, Plaza Indonesia), close to MRT and airport train stations, and surrounded by public transport and eateries.
“VERY CLEANNN ! Walkable to Grand Indonesia, bundaran HI, Plaza Indonesia and also have a hidden gems bar. And also easy access to MRT station.”
“The location is a win! Close to train and airport train station. It’s perfect for 1-2 nights stay in Jakarta during long layover.”
“Location wise is very good. Near the public transport and 1 station away to plaza indo / Grand Indonesia. Lots of eatery nearby too. Indo maret is few minute walk.”
Atmosphere
The common areas are described as clean, bright, and airy, with a small kitchenette available. The capsules themselves are noted for their futuristic appearance.
“Clean common area.”
“Place very clean, bright and airy. Nice to have small kinchette and hot water available.”
“The capsules will look very futuristic.”
Value for money
Guests consistently find PassGo Thamrin to be an affordable and cost-effective option, particularly suitable for short stays or layovers in Jakarta.
“It’s perfect for 1-2 nights stay in Jakarta during long layover.”
“Affordable option for short stay”
“it’s cost effective”
The honest drawbacks, from guests.
- poor shower facilities (cold water, low pressure)
- inconsistent bathroom cleanliness
- potential for indifferent staff
- capsules not soundproof
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