THE ROOM Capsule Hotel
This property is a very basic option for budget-conscious travellers prioritizing location and a cheap bed, but guests should be aware of significant security and cleanliness issues.
THE ROOM Capsule Hotel in Singapore offers a basic, budget-friendly accommodation option for travellers. Guests sleep in open bunk-style pods, which are generally found to be comfortable and equipped with AC and charging points. However, accessing the top bunks can be challenging due to their height. The hotel's location near Kallang MRT Station is a strong point, providing easy access to public transport and local attractions. While the WiFi is consistently praised for its speed, the property struggles with cleanliness in shared bathrooms and common areas. A major concern highlighted by guests is the lack of security, with dorm doors, including the female dorm, frequently reported as unlocked, leading to feelings of unsafety.
♀ Reviews mention a female dorm, but critically, the door to this dorm is reported as unlocked and unsecured, allowing unauthorized entry.
Stations & airport.
Distances measured from the hotel. Walking times assume a gentle pace with a backpack.
- Kallang193 m2 min walk
- Stadium908 m11 min walk
- Stadium916 m11 min walk
- Paya Lebar Air Base6.9 km
Eleven dimensions of capsule life, read from 258 reviews.
Noise & sleep
Guests generally report a quiet environment, attributing it to respectful fellow guests and good sound isolation within the pods.
“Other guests were quiet and there was never a line for the bathroom.”
“The mattress was really comfortable, it was soo quiet both during the day and the night thanks to the guests respecting the rules.”
Pod comfort
Pods are generally described as comfortable, spacious, and equipped with AC and charging plugs. However, top bunks are frequently noted as being too high and difficult to access, and some guests found the pods congested despite being described as spacious.
“It was a very comfy and spacious sleeping pod with AC and plugs to charge.”
“The top bunk was a bit too high up every time I had to go up it was like climbing a ladder and if I fell off that would definitely hurt a lot.”
“Very costly for the price and feels very conjusted although it's one of the more spacious type of dorm beds yet felt like I was just in a bus and lack of sunlight in the room makes it much qorse”
Privacy
A significant and recurring concern is the lack of security, with multiple reports of unlocked dorm doors, including the female dorm, leading to safety concerns and unauthorized individuals entering rooms.
“The female dorm door is actually not locked.”
“Front door not locked, not secured, even at night. Same problem with the door to the female room. During the day, random men (pretty sure they weren't hotel guests) came in to sleep in non-occupied beds in the female dorm, which is "conveniently" located on ground floor very visible from the entrance. Situations like these should not be possible to happen. I felt pretty unsafe.”
“door is no lock”
Cleanliness
While some guests found bed sheets clean, there are numerous complaints about general cleanliness, particularly in common areas and bathrooms, with reports of dirt, clutter, uncleaned beds, and unpleasant smells.
“the bed sheets were clean and odorless.”
“cleanliness is also maintained”
“Not very clean and very cluttered, no space and lockers are to small, needs a better layout and redesign. Not a capsule”
Shared bathrooms
Bathrooms are shared between genders and are frequently criticized for being unclean and dirty, with one toilet lacking a lock. However, guests generally report no queues for the facilities.
“Other guests were quiet and there was never a line for the bathroom.”
“The toilet is located outside the room, and shared (female + male). Toilet not very clean (they provide soap, shampoo)”
“One of the toilet didnt have lock from inside which caused uncomfortableness.”
Luggage storage
Lockers are provided, with some guests finding them sufficient for a large backpack or small luggage, while others consider them too small.
“lockers are to small”
“It also has a built in plug in each capsule, so you don’t have to worry about charging your device away from you while you sleep. Oh yes, towels are provided as well. Lockers can fit in one big bagpack/small luggage.”
“The locker was big enough for my big backpack and a smaller one with laptop.”
Staff & check-in
Staff are generally described as good, lovely, and helpful, with smooth check-in processes. However, there are instances where the front desk is unstaffed, particularly at night, leading to issues with self-check-in for some guests.
“Process is smooth and staff is good..cleanliness is also maintained”
“No frontdesk at night. Had to check in myself, but I didn't have the code, because I booked at short notice (when at he airport) and could not book that night, because it was after midnight.”
“Great staff and good location, but that’s about it. The online check in is ok, but not great. The guy who works here is super lovely and making sure everything was good with our stay.”
Location & access
The location is consistently praised as great, being close to Kallang MRT Station, bus stops, and within walking distance to the National Stadium. It's also noted as being convenient for main attractions and the airport.
“Location and for budget stay”
“Great staff and good location, but that’s about it.”
“Went there for Seventeen Concert located in National Stadium. It just walkable from MRT Kallang Station. Walkable distance to National Stadium as well. Easy check-in. Staff nice. I was able to check in 1 hour before the check in time. Got vending machine outside the hotel, and near to 24H mamak restaurant.”
Wifi & working
The WiFi is consistently reported as good and extremely fast, making it suitable for connectivity needs.
“I liked that WIFI provided on the property was good and the bed sheets were clean and odorless.”
“The WiFi is extremely fast!”
Atmosphere
The atmosphere is described as good, with opportunities to meet other young travelers.
“Meeting lots of young people from different countries”
“The ambience was good ,and metro was nearby”
Value for money
Opinions on value for money are mixed; some guests find it a cheap or affordable option, especially for Singapore, while others feel the price is high given the lack of breakfast and perceived congestion.
“Very costly for the price and feels very conjusted although it's one of the more spacious type of dorm beds yet felt like I was just in a bus and lack of sunlight in the room makes it much qorse”
“Cheap option.”
“No breakfast provided though price on the high side”
The honest drawbacks, from guests.
- significant security concerns
- poor cleanliness in common areas and bathrooms
- top bunks difficult to access
- front desk unstaffed at night
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