HereHotel Dormitory
Given the overwhelming negative feedback on cleanliness, staff, and overall conditions, this property is not recommended for any traveller seeking a comfortable or pleasant stay.
HereHotel Dormitory in Johor Bahru offers basic dormitory accommodation, primarily featuring open bunk beds. Guests frequently report significant issues with the overall cleanliness of the property, from dirty toilets and walls to unpleasant smells and poor air circulation within the rooms. Shared bathroom facilities are often described as being in poor condition and unhygienic. While the location is noted as convenient and close to eating establishments, the service provided by staff is a recurring point of contention, with reports of unhelpful and even rude interactions. The dormitory environment is generally not conducive to a restful stay, with noise from snoring neighbours and a lack of privacy being common complaints. Despite its low price point, many guests feel the experience does not offer adequate value.
♀ One review mentions 'Don't mixed with all the guys all even j just for the day stay', indicating mixed-gender dorms without specific female-only options.
Eleven dimensions of capsule life, read from 116 reviews.
Noise & sleep
Multiple guests complained about loud snoring from neighbours, indicating poor noise isolation within the dormitory setting.
“The snore some of them snore to loud”
“Couldnt sleep well as u cn hear ur neighbour snorring loudly”
“Snoring sound can't sleep.”
Pod comfort
Guests report issues with bed arrangements, pilling bedsheets, and difficult-to-use ladders for upper bunks. Some found the beds themselves to be 'okay' or 'comfy'.
“The bed arrangements. The navigation to get to the bed.”
“The bedsheet linen was pilling. Carpet was soak some place”
“The bed (upper bunk) was okay. But the upper bunk climb up ladder is hard to use.”
Privacy
Guests reported a lack of privacy, with concerns about mixed-gender dorms and non-functioning lockers. The property is explicitly deemed 'not suitable for family' due to privacy issues.
“Don't mixed with all the guys all even j just for the day stay”
“Locker shown in the picture are not functioning so can just keep stuffs under the decker with lock”
“No privacy and not suitable for family”
Cleanliness
Cleanliness is a major recurring issue, with numerous complaints about dirty toilets, walls, and general uncleanliness throughout the dorms and bathrooms. Some guests even mentioned hairs on the bed and an unpleasant smell.
“The toilet. So many things is not right.”
“Some of the bathroom wasn't in a good condition”
“The dorm is best but only not so clean. If clean all cun cun already. And the snore .. but enjoy the”
Shared bathrooms
Shared bathrooms are consistently described as dirty, not in good condition, and having issues with water pressure and general amenities. Some reviews mention cigarette butts and unflushed toilets.
“The toilet. So many things is not right.”
“Some of the bathroom wasn't in a good condition”
“Toilet dirty”
Luggage storage
One review explicitly states that lockers are not functioning, forcing guests to store belongings under their beds with personal locks.
“Locker shown in the picture are not functioning so can just keep stuffs under the decker with lock”
Staff & check-in
Staff service is a significant drawback, with multiple guests reporting unhelpful, uncooperative, and even rude reception staff. One guest was yelled at.
“Customer service not helpful.”
“The front office staff , not helpful enough . Need to handle problems yourself . Not very cooperative to resolve problems encountered by guests.”
“The receptionist was soo rude he even yelled at me if it wasnt 1 am i would have looked somewhere else to stay nobody wants to be yelled at, i take customer service very seriously. Overall, i wouldnt go there again and wont recommend.”
Location & access
The location is generally considered convenient and near eating places, making it easy to stay.
“The place is convenient”
“Location near to eating places.”
“easy to stay..”
Atmosphere
The atmosphere is consistently described as unpleasant, with reports of old rooms, bad smells, poor air circulation, and general filth. There are also mentions of people smoking and talking loudly at night, disturbing others.
“The room is old with some unpleasant smell.”
“the whole dorm. room was filthy, bed had hairs all over, room filled with mushy taste, air flow was bad - stale, aircon remote not available and things were broken, toilet was dirty. I checked out immediately after checking in”
“environment was super duper bad. Bathroom is filthy and smelly with cigarette butts everywhere. Toilet wasn't flushed after use and door is broken. The room has poor air circulation and is very stinky. Midnight people were smoking and talking loudly in the room disturbing others and so on...........”
Value for money
While guests acknowledge the property is cheap, many feel the low price does not compensate for the numerous issues, with some even forfeiting their stay to move elsewhere.
“Of course the price is cheap. I forfeited my rent and switched to other.”
“it's cheap”
“Cheap”
The honest drawbacks, from guests.
- persistent cleanliness issues in rooms and bathrooms
- unhelpful and rude staff
- poor noise isolation
- non-functioning lockers and lack of privacy
- unpleasant smells and poor air circulation
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