Space Q Capsule Hotel
This capsule hotel is a viable option for budget-conscious travellers seeking a private sleeping space for a very short stay, particularly due to its excellent central location.
The Space Q Capsule Hotel in Sydney offers a budget-friendly, enclosed pod experience near Sydney Central Station. Guests can expect a private sleeping space with individual lockers, charging ports, and a TV within each capsule. However, the property struggles with maintaining cleanliness in its shared bathrooms, which are frequently described as small, old, and in need of renovation. Pod comfort is also a recurring issue, with many guests noting thin mattresses and poor pillows. Noise isolation is minimal, making earplugs advisable for light sleepers. While the location is a significant advantage, the overall condition of the common areas and the limited reception hours detract from the experience.
Stations & airport.
Distances measured from the hotel. Walking times assume a gentle pace with a backpack.
- Exit 1: Pitt Street253 m3 min walk
- Exit 1: Grand Concourse271 m3 min walk
- 45 m1 min walk
- Paddy's Markets267 m3 min walk
- 277 m3 min walk
Eleven dimensions of capsule life, read from 1,952 reviews.
Noise & sleep
Noise isolation is a significant issue, with multiple guests noting the pods are not soundproof and all noise penetrates. Earplugs are recommended for light sleepers.
“The capsules are also not very soundproof so you may want to bring ear plugs or something if you’re a light sleeper.”
“The pods are not the most comfortable or sound proof but in all can’t complain with the price.”
“all noise came through these capsules (have been in others that were much quieter....”
Pod comfort
Guests frequently report issues with thin mattresses, poor pillows, and a lack of blankets. Some found the pods stuffy or too bright, with air conditioning being too fierce or fans not cooling enough.
“The pillow this time was small and flat”
“Beds uncomfortable as very thin mattress and poor pillow - so not the best night sleep.”
“My pod didn't have a blanket and the mattress was due to be replaced. It would be nice if the button lights could be dimmer during the night as they were quite bright.”
Privacy
Guests generally appreciate the privacy offered by the capsules, which are described as feeling safe and having automatic locks. Each capsule includes a safe, TV, and charging ports.
“I was also never worried about leaving my belongings in the capsule as it locks and can only unlock with your ‘room’ card.”
“private space”
“It was private space and comfy”
Cleanliness
Cleanliness is a recurring issue, particularly in the shared bathrooms and lifts, with some areas described as dirty, needing a scrub, or generally not clean enough. Some guests noted the capsules themselves were clean, but common areas were not.
“Lift is dirty. Not enough utensils in kitchen. Cleaning supply was not good.”
“Toilets were cooked! Extremely small and not clean. One toilet was blocked another permanently engaged.”
“Toilet is too small”
Shared bathrooms
Shared bathrooms are consistently described as very small, often dirty, and in poor condition, with limited availability of toilets. Guests frequently mention blocked toilets, lack of hooks/shelves in showers, and a general need for renovation. Towels are not provided as standard.
“The bathrooms are what you expect for the price and accommodation type but are still ick”
“The bathrooms are very small which could be an inconvenience but not really a problem.”
“Toilets were cooked! Extremely small and not clean. One toilet was blocked another permanently engaged. Guessing it was either out of order or someone was dead in there! Showers were fine.”
Luggage storage
The property offers lockers that are generally considered good and spacious enough for carry-on suitcases. However, one review raises concerns about the security of the lockers and pods, suggesting that cards might open other pods.
“the little lockers were great and fit a standard carry on suitcase perfectly.”
“plenty of space for luggage storage.”
“big locker and capsule locks automatically when shut.”
Staff & check-in
Staff are generally described as friendly, nice, and responsive, with some guests highlighting their helpfulness during difficult situations. However, there are complaints about limited reception hours and a lack of assistance with inquiries at times.
“Shout out to the staff who were particularly kind to me when something on my trip went wrong”
“Staff are very friendly.”
“I had to look for kitchen area to have my meal and when I asked nobody helped It would be nice if reception be open every time for inquiries and if they be more polite to the customers”
Location & access
The location is consistently praised as excellent and convenient, particularly for its proximity to Sydney Central Station and public transport, allowing easy access to many places.
“Location”
“Quick walk to a lot of places and also close to public transport.”
“location was ideal.”
Atmosphere
The atmosphere is generally quiet and private, with guests rarely seeing others in their rooms. There is a relax room available. However, the overall aesthetic is described as run-down and shabby, with some complaints about smells and the use of chipboard in common areas.
“The relax room is really good to chill in”
“Pretty quiet, lots of privacy. Barely saw anyone in my room.”
“It was quiet”
Value for money
Guests generally feel they get what they pay for, acknowledging the cheap price for a bed and basic facilities. While the location is considered good value, the overall experience is often tempered by issues with comfort, cleanliness, and noise, suggesting a compromise for the low cost.
“The Space Q Capsule Hotel is exactly what you pay for. A bed to sleep and shared facilities that do the job needed.”
“You get what you pay for”
“Very cheap as well.”
The honest drawbacks, from guests.
- poor mattress comfort
- inadequate noise isolation
- unclean and small shared bathrooms
- limited reception hours
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