Gran Customa Isezakicho
A good option for budget-conscious travelers and manga lovers seeking a functional capsule stay with added perks, provided they are prepared for potential noise and a lively neighborhood.
Gran Customa Isezakicho offers a budget-friendly capsule experience in Yokohama, featuring open bunk-style pods with privacy curtains. While the pods themselves can be prone to noise from fellow guests and some find the blankets small, the property compensates with a range of amenities. Guests can enjoy a public bath, an extensive manga library, and complimentary curry rice, which is a consistent highlight. The location is central but some guests note the surrounding area can be a bit seedy. Dedicated work areas make it suitable for digital nomads, though communal lounge seating can be limited.
♀ Reviews mention a 'Quiet women's dorm' which suggests a dedicated female section.
Stations & airport.
Distances measured from the hotel. Walking times assume a gentle pace with a backpack.
- 伊勢佐木長者町駅317 m4 min walk
- 伊勢佐木長者町駅331 m4 min walk
- 伊勢佐木長者町駅337 m4 min walk
Eleven dimensions of capsule life, read from 1,158 reviews.
Noise & sleep
Noise isolation is a significant issue, with multiple guests reporting poor insulation and being able to hear everything happening outside their capsule, including alarms and conversations.
“The capsules aren't really insulated at all, so you get a lot of noise from fellow travelers.”
“People still used their alarms in the morning despite capsule etiquette.”
“Also, you can hear everything people do, from talking to walking beside your capsule, everything. Bring blinds and earplugs.”
Pod comfort
Pod comfort is mixed, with some finding capsules spacious and beds comfortable, while others note small blankets, thin mattresses, and issues with in-capsule ventilation.
“The capsule hall is dark and feels constricting.”
“Blankets are rather small. I'm about 177cm, which is not terribly tall I don't think, but even still the blanket couldn't cover my whole body. I had to ask for an extra one because it was rather cold in the sleeping area.”
“The capsule itself are quite spacious.”
Privacy
Privacy is provided by a curtain, which some guests found to be stretched or needing to be opened for air conditioning, potentially compromising privacy.
“The privacy screen was getting stretched apart.”
“I had to open the entrance curtain the aircond from outside”
Cleanliness
Cleanliness receives mixed reviews, with some guests finding the facility clean, while others reported stained slippers, improper cleaning, and moldy spots in changing rooms.
“Upon pickup up my designated slippers they had ketchup stains. Staff did not see a problem with this.”
“Cleaning is not done properly”
“The place was clean, locker available, bed was comfortable”
Shared bathrooms
The shared bathrooms are generally well-regarded, featuring a public bath/onsen and providing numerous free amenities. However, some floors may have a limited number of showers.
“They also have a small onsen, which was only lightly populated.”
“I wish the. 6th floor had more than one shower. Yep that’s right there’s only one Effing shower on the 6th floor. But they do supply free combs and brushes, soaps, laundry soap, razors and toothbrushes…freeeeee. And they have laundry in the bathroom area, 200 yen for a load and 100 yen per 30 minutes on dryer.”
“There was a comfortable a spacious warm public bath, where you could go as many times as you want during your stay and the opening hours of the bath.”
Luggage storage
Luggage storage is available via lockers, which are generally appreciated, though some guests found them to be on the smaller side, barely fitting a backpack.
“The place was clean, locker available, bed was comfortable”
“Loved the amenities, including a decent sized locker.”
“It was nice to have lockers for luggage as a change from other capsules. Very useful for clearing my belongings out of the cubicle for the daily cleaning.”
Staff & check-in
Staff service is generally positive, with many guests finding staff welcoming, helpful, and professional. However, some guests noted a language barrier with English.
“Staff did not see a problem with this.”
“the staff was really welcoming and helpful.”
“Professional staff, clean facilities,”
Location & access
The location is described as central and convenient for some, but others note it's a 15-minute walk from the nearest station and in a neighborhood with adult entertainment, which might be uncomfortable for some travelers.
“Great location, sweet view from the balcony.”
“It's probably about 15min walk from Kannai station, nestled among Isezakicho's pachinko parlors, brothels and restaurants.”
“Location”
Wifi & working
The property offers dedicated spaces for working on laptops and taking online meetings, making it suitable for digital nomads.
“If you are traveling for work and need a quick place to rest and take some online meetings you can’t really go wrong here.”
“Super cool little rooms for jamming on your laptop or napping.”
Atmosphere
The atmosphere is generally positive, with a spa-like feel, a public bath, and an extensive manga library. However, the lounge area can get crowded with limited seating.
“They also have a small onsen, which was only lightly populated.”
“Feels a bit like staying a spa, very comfortable and immediately welcoming.”
“There was free rice and sometimes a rice-based meal like fried rice which was nice. Also, they have a huge library of manga books, so if you're into that and can read Japanese, that would be a plus.”
Value for money
Guests consistently praise the value for money, highlighting the good price, free food (curry rice), and complimentary drinks as significant benefits for budget-conscious travelers.
“Quiet and good price”
“Let's just say that it felt about as cheap as it actually was.”
“Budget and location friendly place.”
The honest drawbacks, from guests.
- poor noise insulation
- inconsistent cleanliness
- neighborhood can be uncomfortable for some
- limited lounge seating
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