Wink at Upper Cross Street
A solid choice for budget-conscious travellers seeking a private pod experience in a superb central location, provided they are prepared for some minor comfort and access quirks.
Wink at Upper Cross Street offers a practical and well-located capsule experience in Singapore's vibrant Chinatown. Guests sleep in private pod beds, which are generally quiet, though some have noted issues with in-pod air conditioning and mattress comfort. The shared bathrooms are kept very clean, with some guests praising the showers, although their layout (combined shower/toilet or located on different floors) can be a minor inconvenience. The property's prime location, directly opposite an MRT station and within walking distance of food courts and attractions, is a significant draw. While there is no lift, which can be challenging for those with heavy luggage, the overall value for money and friendly hostel atmosphere make it a popular choice for budget-conscious travellers.
Stations & airport.
Distances measured from the hotel. Walking times assume a gentle pace with a backpack.
- Chinatown (F)58 m1 min walk
- Chinatown (E)116 m1 min walk
- Chinatown (A)163 m2 min walk
Eleven dimensions of capsule life, read from 2,984 reviews.
Noise & sleep
Guests generally found the rooms quiet and appreciated the considerate behaviour of other guests, contributing to a peaceful environment.
“Very quiet and pleasant.”
“Rooms are quiet, people are considerate, sheets are crispy clean.”
Pod comfort
Several guests reported issues with air conditioning within their pods, leading to humid and hot conditions. There was also a complaint about a deformed mattress.
“The A/C is not even coming in my cabin and its hot.”
“the bed foam need changing our foam was deformed, it scooped to the middle.”
“The AC and conditioning was good but the capsule was still humid and hot”
Privacy
One review specifically highlights the privacy and spaciousness of the pod beds.
“The pod beds are private and lots of room.”
Cleanliness
The property is consistently praised for its cleanliness, particularly the bathrooms and toilets, which are described as very clean and dry.
“Everything was good n very clean bathrooms.”
“we loved how clean it was. we rented a private room.”
“Toilets are super clean and dry. Staff are friendly and helpful.”
Shared bathrooms
Bathrooms are generally clean, with some guests praising the showers. However, some found the location of bathrooms inconvenient (outside or upstairs) and the combined shower/toilet cubicles not ideal, while others noted the showers were a little small.
“Everything was good n very clean bathrooms.”
“The toilets and bathrooms were outside or upstairs, just a little inconvenient”
“Shower and bathroom facilities were all inside the same cubicle with didn’t feel nice”
Luggage storage
The lack of a lift and the need to carry luggage up stairs is a recurring complaint, especially for those with heavy bags. One guest suggested a luggage shaft would be beneficial.
“No lift, so dont recommend if you have heavy luggage”
“Only downside, is having to climb stairs with bags, but really not that hard.”
“a luggage shaft would be helpful bec we had lots of luggage.”
Staff & check-in
Staff service received mixed reviews, with many guests finding them friendly and helpful, while a few noted some staff were not smiling or overly friendly.
“friendly staff”
“Some of the staff is somehow not smiling and its very frustrating especially when you explaining cause you dont know if they care or not.”
“Staff were super friendly and helpful:)”
Location & access
The location is consistently highlighted as excellent, being very central, close to MRT stations (Chinatown MRT right across the road), food courts, and tourist attractions.
“Location great”
“Super close to MRT and Chinatown Point shopping centre, right across the road.”
“walking distance to food courts and 2 minutes from the station!”
Wifi & working
Wifi quality received mixed feedback, with one guest reporting poor internet and another praising great internet access.
“Poor internet”
“Great internet access.”
Atmosphere
The property offers a chilled and friendly hostel vibe, with guests describing it as feeling like a family and appreciating that rules are followed.
“We loved the location and the hostel vibe, without the need to share private amenities.”
“It’s like a family”
“Overall atmosphere was very chilled and everyone followed the hostel rules.”
Value for money
Guests consistently rate the property as great value for money, especially considering its excellent location.
“Great value for money and would definitely stay here again.”
“It was great value for money.”
“it was over all good. its really your money's worth. very clean and maintained.”
The honest drawbacks, from guests.
- no lift for heavy luggage
- inconsistent pod air conditioning
- some shared bathrooms are combined shower/toilet cubicles
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