Hey Bear Capsule Hotel
This capsule hotel is a budget-friendly option with an excellent location and friendly staff, but be prepared for significant cleanliness issues in the shared facilities.
Hey Bear Capsule Hotel offers an affordable and unique capsule experience in Taipei, conveniently located right next to a metro station and a bustling night market. Guests generally find the enclosed pods roomy and comfortable, though some note issues with worn-out mattresses. The staff are consistently praised for their friendliness and helpfulness, contributing to a positive atmosphere. While the hotel provides a large common area and a distinctive 'cute bear theme', recurring issues with cleanliness, particularly in the shared bathrooms where mold and unpleasant smells are frequently reported, detract from the overall experience. Some rooms also lack lockers, requiring guests to store luggage within their pods.
♀ Reviews mention a 'female pod room' which had a strong smell of moisture/mold.
Stations & airport.
Distances measured from the hotel. Walking times assume a gentle pace with a backpack.
- EXIT 1 (Chongxin Road Sec. 1)63 m1 min walk
- Taipei Bridge97 m1 min walk
- Sanchong Elementary School807 m10 min walk
Eleven dimensions of capsule life, read from 2,765 reviews.
Noise & sleep
Most guests found the capsules themselves to be quiet. Occasional noise issues stemmed from other guests being inconsiderate or a communal room door banging, rather than poor sound insulation of the pods.
“Nice and quiet”
“Some guests were noisily closing and opening the door to the room until late but the hostel is not responsible for their lack of consideration to other guests.”
“Capsules are comfortable and quiet.”
Pod comfort
Pods are generally described as roomy and comfortable, with some guests praising the beds and linen. However, several reviews highlight issues with worn-out, thin mattresses and a strong smell of moisture/mold in one of the female pod rooms.
“the capsules were roomy and comfortable.”
“Functional pods and very spacious facilities, affordable laundry machines. The staff was friendly and helpful. Cons: There was a very strong smell of moisture/mold in the female pod room. If you are sensitive or allergic, I wouldn't recommend staying here! I'm usually not picky about mattresses, but the one in my pod was worn so thin that I was basically sleeping directly on the bottom of the pod. It's a shame because the pods were otherwise very comfortable and clean!”
“super comfortable beds and linen, capsules in great condition”
Privacy
The pods themselves offer privacy, but some rooms lack lockers, forcing guests to keep luggage inside their pods, which can be a concern for security.
“That my capsule / room came without locker, so I left my backpack and suitcase on the floor next to the capsule, room could be accessed only by the guys I shared room with, but still little uncomfortable/worrying for me.”
“No lockers for the room I stayed in, so I had to keep my luggage in my pod.”
Cleanliness
Cleanliness is a significant recurring issue, particularly in shared areas like bathrooms and showers, with multiple mentions of mold, hair on floors, and general lack of cleanliness. While some found the pods clean, the common areas are consistently criticised.
“Could be cleaner and I would like towel to shower”
“Cleanliness in share areas mostly toilets and showers. Very bad”
“The bathroom needs a deep cleaning - there was mold and a bunch of little flies in the showers.”
Shared bathrooms
While there are plenty of showers and toilets, and some appreciate the separated shower and changing areas, the shared bathrooms are frequently criticised for poor cleanliness, mold, and some showers being out of order. Towels and hand soap are not consistently provided.
“Plenty of showers and toilets”
“The bathroom needs a deep cleaning - there was mold and a bunch of little flies in the showers.”
“Mold in the showers, no towels or hand soap, hair all over the floor from hair dryers.”
Luggage storage
Some rooms lack lockers, requiring guests to store their luggage within their pods, which can be a security concern.
“That my capsule / room came without locker, so I left my backpack and suitcase on the floor next to the capsule, room could be accessed only by the guys I shared room with, but still little uncomfortable/worrying for me.”
“No lockers for the room I stayed in, so I had to keep my luggage in my pod.”
Staff & check-in
Staff are consistently praised for being friendly, helpful, kind, and providing clear instructions. The only minor drawback mentioned is occasional communication difficulties without speaking Chinese.
“Staff were friendly and helpful.”
“It was difficult to communicate basic things to staff without speaking Chinese but they were always nice”
“Very nice, friendly and helpful staff”
Location & access
The hotel boasts an excellent location, frequently highlighted as being right next to the metro station and a night market, with many food options nearby.
“Good location”
“Good location, clean for hostel bed, cool experience. Plenty of showers and toilets”
“Great location by the MRT.”
Wifi & working
While there is ample space to work in the lobby, the Wi-Fi can be slow at times.
“WiFi was okay as well but was alittle slow at times.”
“A lot of space to work in the lobby.”
Atmosphere
Guests generally find the experience cool and fun, appreciating the unique 'cute bear theme' and the large common area with plenty of space to spread out.
“cool experience.”
“Always a funny experience.”
“The common area was big and had lots of room to spread out.”
Value for money
Hey Bear Capsule Hotel is consistently praised for offering good value for money, providing an affordable and comfortable stay, especially for solo travellers.
“Good location, value for money”
“Cheap bed and actually very comfortable”
“Great for solo traveller, good value for money, and nice staff.”
The honest drawbacks, from guests.
- poor cleanliness in shared bathrooms
- mold and bad smells in some rooms/bathrooms
- thin mattresses
- lack of lockers in some rooms
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This capsule hostel is a suitable option for those prioritising location and privacy on a budget, provided they are prepared for potential noise disturbances.
COZY Home
This property is a suitable option for budget-conscious travellers prioritising location over sleep quality, particularly for short stays in Taipei.