Urban Inn Capsule Madrid
This capsule hotel is best suited for budget-conscious travellers prioritising location and a degree of privacy, provided they are tolerant of noise and potential climate control issues within the pods.
The Urban Inn Capsule Madrid offers a modern, enclosed pod experience in a highly central location, ideal for exploring the city. Guests will find individual cabins that provide a good level of privacy with lockable doors. While the property is consistently praised for its cleanliness, particularly in common areas and bathrooms, the overall comfort is often compromised by significant noise from other guests and a loud external AC unit. The capsules can also become hot and stuffy, with internal fans not always providing sufficient cooling. Shared bathroom facilities are clean but can be small, and some guests reported issues with hot water and lack of space for dressing. Despite these challenges, the hotel is seen as a good value option for those seeking a unique and budget-friendly stay in the heart of Madrid.
Stations & airport.
Distances measured from the hotel. Walking times assume a gentle pace with a backpack.
- Ministerio de Justicia133 m2 min walk
- Station177 m2 min walk
- Coliseum199 m2 min walk
Eleven dimensions of capsule life, read from 2,376 reviews.
Noise & sleep
Noise is a significant and recurring issue, with guests frequently complaining about late arrivals, general noise throughout the night, and a lack of adherence to quiet hours. The capsules are not soundproof, and the overall environment is not conducive to quiet sleep.
“Some people came in late and were very noisy.”
“you cant sleep because its noise around all night”
“Not unexpectedly, no one took any notice of the request to keep quiet in the sleeping area - even in the middle of the night - so the noise was pretty relentless. Not a place for someone who needs relative quiet to sleep.”
Pod comfort
Guests frequently report issues with the capsule's internal climate, noting that it can get hot and stuffy, and the fan often doesn't cool sufficiently. The external AC unit is also cited as being very loud, even with earplugs.
“The fan was noisy and didn't cool the room enough.”
“Capsule itself was less comflortable. The size is good, but they have insanely loud AC outside the capsule in the room. I slept well because I was tired, but I could have hear the AC very loud even with my ear plugs.”
“The comfort of the capsules is a 50/50, it gets quite hot and stuffy inside, but the biggets issue is the noise, there are ~100 ppl in that big room, so there is always some noise, mostly ppl struggling with the capsule locks (it's great that you can lock the capsules, but the system is very far from perfect)”
Privacy
The capsules offer a good degree of privacy, with guests appreciating the ability to lock their individual cabins, providing a more secure feeling than traditional hostels. However, there were some issues with the digital locks.
“cabin was clean and well conditioned, the cabin is secure.”
“Capsules can be locked, which is nice compared to a typical Hostel”
“Capsules gave a good amount of privacy.”
Cleanliness
The property is consistently praised for its cleanliness, with both capsules and common areas, including bathrooms, being well-maintained and frequently cleaned.
“cabin was clean and well conditioned”
“very clean common areas which is not that easy to find”
“It's a clean place, they mop the floors etc every hour or so.”
Shared bathrooms
Shared bathrooms receive mixed reviews. While generally clean, some guests found the sinks tiny, experienced issues with hot water, and noted that the shower areas could be inconvenient for dressing due to water splash and lack of hanging space. There were also reports of some showers being closed, leading to queues.
“Sink in bathroom was very tiny. Hard to wash up.”
“The bathroom was small for the number of capsules as there where a few showers closed so showering was a bit of a hassle.”
“No really hot water in the shower. The shower system wasn’t great, a lot if water when you come out and it’s difficult to get dressed.”
Luggage storage
Guests noted a lack of clear instructions for laundry facilities and no dryer. There were also complaints about having to purchase padlocks for storage, suggesting that secure storage isn't always readily available or included.
“Wish they gave directions on use of washing machine. There was no dryer so wondering where you hang or dry clothing.”
“Also, for the price, lockable storage should be included without forcing people to buy a padlock.”
“Would appreciate if towel was included and if there was a lock on the capsule or storage.”
Staff & check-in
Staff are generally described as friendly, nice, and helpful, contributing positively to the guest experience. However, some guests found staff answers to questions unclear and wished for better enforcement of quiet rules.
“the people at the reception were really nice and very helpful with everything”
“Friendly staff”
“Friendly and helpful staff.”
Location & access
The location is consistently highlighted as excellent, being central, close to train stations, restaurants, and major sights, making it very convenient for exploring Madrid.
“Location was good. Location was close to train and many restaurants and place to site see.”
“Great location. Ample capsule.”
“Great central location next to Plaza Espania.”
Wifi & working
The property offers good WiFi and communal areas near reception suitable for working or relaxing.
“nice spots near reception to work or chill.”
“good WiFi”
Atmosphere
The design is described as stylish, and guests found the capsule experience unique and fun. However, the large number of people in the room can lead to issues with ventilation and smell.
“Design is very stylish”
“It was a unique experience but fun and worth it”
“A room with so many people arriving at once can become a bit smelly. The staff made good efforts anyway to ventilate.”
Value for money
Many guests consider the Urban Inn Capsule Madrid to offer good value for money, especially given its central location and the unique experience. However, some found it expensive for the offering, particularly with additional charges like late check-in.
“Good location and price”
“value for money, comfortable enough stay.”
“The price”
The honest drawbacks, from guests.
- significant noise issues
- capsule ventilation problems
- small bathroom sinks
- no included lockable storage
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This property is suitable for young, budget-conscious travellers seeking a novel, centrally located stay, provided they are prepared for potential noise and temperature inconsistencies within the pods.
Cubik Rooms
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min hostel reverencia
This hostel is a viable option for those seeking an affordable, private sleeping pod for a very short stay in a central Madrid location, provided they are prepared for potential noise and cleanliness issues in the shared facilities.