Autumn Living Hotel Kapsul
This property is a very budget-conscious option for short stays, but guests should be prepared for significant compromises on cleanliness and quietude.
Autumn Living Hotel Kapsul in Surabaya offers a budget-friendly stay with open bunk-style pods featuring privacy curtains, individual lights, and charging points. While the staff are consistently praised for their friendliness and helpfulness, the property struggles with significant cleanliness issues, including reports of strong smells, flies, and unkempt common areas. Shared bathrooms are often criticised for being unclean and lacking basic amenities like toilet paper. The location is generally considered convenient for exploring the city centre and nearby attractions, though guests should be aware of potential navigation issues with ride-sharing apps. Noise can be a problem in the dorms, and Wi-Fi reliability is questionable.
Stations & airport.
Distances measured from the hotel. Walking times assume a gentle pace with a backpack.
- Sidotopo405 m5 min walk
- Surabaya Kota1.4 km18 min walk
Eleven dimensions of capsule life, read from 112 reviews.
Noise & sleep
Noise is a significant issue, with reports of constant activity in dorms leading to poor sleep. While one review mentioned good soundproofing, others highlight noisy guests and the inherent challenges of shared sleeping spaces.
“Worst of all there’s constant activity in the dorms so we got one hour of sleep.”
“The doom was big but the pods had good soundproofing.”
“Most travellers would try to be quiet, though there are some who do not.”
Pod comfort
Reviews are mixed on bed comfort, with some finding them cosy and comfortable, while others report beds sinking in the middle. Curtains for privacy are mentioned, though one guest experienced a faulty curtain.
“The bed is big but sinks in the middle so there ends up being no space, our curtain wasn’t screwed into the wall - just jammed between the bed frame - so it fell multiple times and woke us up.”
“Bed was comfortable and curtains for privacy”
“The bed is cosy and comfortable.”
Privacy
Guests generally appreciate the privacy offered by curtains on the bunks, with individual lights and charging spots enhancing the personal space.
“Bed was comfortable and curtains for privacy”
“each bunk had lights, charging spot, a curtain, and a small hook.”
“It was clean and private.”
Cleanliness
Cleanliness is a major concern, with multiple reports of strong smells (mold, musty, paint/glue), flies in showers, and generally unclean common areas. While some found bathrooms relatively clean, the overall impression is negative.
“The kitchen is a biohazard. The entire building smells. There are flies everywhere, the showers are full of them.”
“It smelled like mold a lot, all my clothes smelled of it even the next day after leaving”
“The common areas of the hostel were not very clean, and in the room there was a strong musty smell, which I assume was due to the air conditioning.”
Shared bathrooms
Shared bathrooms receive frequent criticism for cleanliness, smells, and a lack of basic amenities like toilet paper and hand towels. While some found them 'relatively clean', the recurring issues suggest a need for improvement.
“The toilet is quiet smelly, no tissue.”
“The bathrooms could do with a bit more of a clean”
“They could put a little more care into the bathrooms”
Luggage storage
The property provides good luggage storage options, including lockers with keys and a common luggage storage area, which guests appreciate.
“There is a watercooler in the facility, and there is a cupboard, locker, and a common luggage storage area.”
“The dormitory is well organized, with sufficient storage space and light at every bed.”
“good locker space with a key!”
Staff & check-in
The staff consistently receives high praise for being friendly, helpful, and accommodating, often going above and beyond to assist guests.
“Freundliches Personal”
“The staff was friendly.”
“The staff there is friendly and would take the initiative to recommend places to go or eat.”
Location & access
The location is described as good for accessing the city centre, Chinatown, and Gubeng station, though some guests found it not ideal without a taxi. There are also warnings about incorrect addresses in ride-sharing apps.
“The location is not too far from the city centre which makes it easy to go around.”
“not in the best of locations but ok if you are getting a taxi from there”
“The location is very good, close from Chinatown and not too far from Gubeng station.”
Wifi & working
The free Wi-Fi is reported as not working by at least one guest, indicating potential issues with internet connectivity.
“The free Wi-Fi doesn’t work.”
Atmosphere
The property offers common areas for socialising and relaxation. While one review praises a calm and quiet atmosphere, others contradict this with complaints about noise in dorms, suggesting a mixed social environment.
“There is a common area were you can sit, relax, eat and socialize.”
“Nice communal area.”
“The atmosphere is calm and relaxing, providing a much-needed break from the hustle and bustle of the city. The rooms are surprisingly quiet, ensuring a peaceful night's sleep.”
Value for money
Guests generally find the hotel to be affordable and offer reasonable value for money, especially for short stays.
“The price is very affordable.”
“The hotel cost and facilities is reasonable for one night.”
“My recent stay at Autumn Living Hotel was nothing short of delightful. The first thing that caught my attention was the incredible affordability of the accommodations.”
The honest drawbacks, from guests.
- persistent cleanliness issues
- strong unpleasant smells
- unmanaged noise in dorms
- unreliable Wi-Fi
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