Robin Wood Capsule Hostel
This hostel is best suited for budget-conscious travellers seeking a private sleeping space in a central location for a brief stay, provided they are prepared for potential noise and functional issues in shared facilities.
Robin Wood Capsule Hostel offers an affordable and centrally located option for travellers in Vienna, featuring enclosed sleeping pods that provide a sense of privacy. While the pods themselves are generally found to be comfortable and spacious, guests frequently report issues with noise from both the street and other guests, despite the provision of earplugs. The shared bathroom facilities are a notable drawback, with complaints ranging from clogged amenities and broken lights to an awkward layout that lacks adequate space for changing. The hostel's cleanliness is inconsistent, with some areas falling short, and there is a general absence of dedicated common areas for socialising or working, contributing to a less communal atmosphere. Despite these challenges, its prime location and competitive pricing make it a viable choice for short, budget-conscious stays.
Eleven dimensions of capsule life, read from 828 reviews.
Noise & sleep
Noise isolation is a significant issue, particularly for pods near the entrance, with street noise and other guests being audible. Earplugs are provided, suggesting an acknowledgement of the problem.
“If your pod is next to the entrance door, you will hear a lot from the street, there is very little noise isolation (but disposable earplugs are provided).”
“My only problem was the mattress, it made very hard to sleep. With earbuds nothing was noticeable (other guests, noise from the streets), but the mattress was too soft so I slept very little”
“If your bed is near the entrance, it can get super loud with people partying outside even though it's a residential area (may also have been because it was Halloween night when I was there).”
Pod comfort
Guests generally find the pods comfortable and spacious, with good lighting options. However, some note issues with ventilation and air conditioning effectiveness inside the pods, and some found the mattress too soft.
“The pods are good fun, and very comfortable. Multiple lighting options inside.”
“A/C didn’t affect the pod particularly so was a little harder to sleep. Some more ventilation holes would be good.”
“The pod was comfortable to sleep in.”
Privacy
The capsules are praised for offering good privacy, with guests appreciating the enclosed nature and individual TVs.
“The capsule gives me privacy with TV inside.”
“Privacy by the capsules, common rooms big enough and very nice design”
“The sleeping capsules were comfortable, clean, private and secure.”
Cleanliness
Cleanliness is generally acceptable, with some guests praising clean pods and bathrooms. However, there are recurring complaints about dirty common spaces, clogged sinks/toilets, and occasional issues with sheets.
“Shower and toilet were clean. Pod was clean.”
“My sheet was not very clean, headphones broken.”
“When I first got in, most, if not all, the common spaces were dirty and they weren’t cleaned until late in the morning after.”
Shared bathrooms
Shared bathrooms are a frequent source of complaint, with issues including clogged facilities, broken lights, and a lack of space for changing clothes. Showers are described as small, leading to everything getting wet.
“Nowhere to change after shower.”
“I probably had bad luck but one of the sinks was clogged and so was one of the toilets, another toilet had no working light.”
“The layout is awkward and there is nowhere to comfortably change your clothes. The shower i used was small and everything got wet so it was difficult to get changed there too.”
Luggage storage
While there are lockers and a possibility to store luggage, guests report a lack of storage space inside the pods and concerns about the security of the provided lockers. Some appreciate the post-checkout luggage storage.
“Lack of storage space inside pod.”
“There is a possibility to store luggage for the day.”
“Locker provided had very basic lock mechanism that is not very secure.”
Staff & check-in
Staff responsiveness is inconsistent; while some found help available by phone and communication clear, others experienced difficulties reaching staff, especially when locked out of pods or due to missing check-in information.
“One neighbour got locked out of his capsule in the morning ans personel were not reachable for 1,5 hours.”
“For any queries, help was available over phone through out the day.”
“The confirmation message did not contain all details for entering the facility. Apparently there was supposed to be a short video explaining it but that never arrived. The good thing is that it got immediately resolved once I phoned the contact person.”
Location & access
The hostel's location is consistently praised as excellent, being close to the city centre, public transportation, and within walking distance of the CBD and attractions.
“Relatively close to city centre. Good facilities, and the double bed pod was spacious.”
“Great location, quick entry system, clean sheets and bedding, the pod is large enough and doesn't make you feel claustrophobic (I could sit up inside without much problem).”
“Walkable to the CBD so it's comvenient.”
Wifi & working
Wifi is reported as fast and suitable for digital nomads. However, there are complaints about weak TV signals in pods and a lack of dedicated common areas or tables for working or eating.
“TV in my pod had very weak signal (nothing loaded) and one ear cushion in the provided headphones was peeled off.”
“Fast wi-fi too so suitable for digital nomads.”
“The space definitely misses a room or tables where you can sit down and prepare some food, work or socialize.”
Atmosphere
The atmosphere is described as impersonal due to a lack of common areas for socialising, eating, or working. The open layout of shared facilities means guests can disturb each other, and there's no dining room.
“Everything is in one continuous space, even the sinks for washing, so you're bound to wake up when other people get up earlier than you. I got there late at night and wanted to dry my hair after a shower, but i didn't want to wake people who were already sleeping.”
“The space definitely misses a room or tables where you can sit down and prepare some food, work or socialize. Makes it a little impersonal, it is usually why I like hostels so much.”
“There is no dining room and they didn’t have the electrical kettle that is listed.”
Value for money
Guests generally consider Robin Wood Capsule Hostel to be an affordable option for a central Vienna stay, especially for those on a budget or needing a cheap night near the city centre.
“Good choice if you need to spend a night close to the city center cheaply out of necessity”
“Good location and price.”
“Affordable place to stay in Vienna”
The honest drawbacks, from guests.
- poor noise isolation
- awkward shared bathroom layout
- inconsistent cleanliness in common areas
- lack of social/work common spaces
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