PassGo Digital Airport Hotel Terminal 2 Soekarno Hatta
This is a highly convenient and clean option for airport transit, offering a reliable place to rest directly within Terminal 2.
The PassGo Digital Airport Hotel in Terminal 2 of Soekarno Hatta offers a practical solution for travellers needing rest during layovers or before/after flights. Guests can choose between capsules and small private rooms, all situated within a large open area. While the convenience of its airport location is a major draw, allowing quick access to check-in counters and gates, guests should be prepared for a functional rather than luxurious experience. The property is consistently praised for its cleanliness and friendly staff, though some find the pods too cold due to thin blankets and limited temperature control. Shared bathrooms are clean and well-maintained, but lack hooks and complimentary toiletries. Lockers are available for luggage, and some private rooms can accommodate a suitcase, albeit snugly.
Stations & airport.
Distances measured from the hotel. Walking times assume a gentle pace with a backpack.
- Terminal 2173 m2 min walk
- SHIA Railway Station403 m5 min walk
- Bandara Soekarno-Hatta404 m5 min walk
Eleven dimensions of capsule life, read from 428 reviews.
Noise & sleep
Noise levels are generally acceptable for an airport location, with some guests pleasantly surprised by the quietness. However, construction noise and thin plastic doors were noted as issues, suggesting earplugs might be beneficial.
“My biggest concern before arriving was the potential for constant noise, as people are checking in and out at all hours. However, I was pleasantly surprised. While you could occasionally hear someone walking down the hallway with a suitcase, we didn't encounter any loud or inconsiderate guests talking loudly. Despite some initial minor trouble falling asleep, once I did, I slept straight through the night without any interruptions.”
“They were under constrution, so the noise was a little bit disturbing.”
“Some small construction. I was informed about that. The doors are made of plastic. I suggest you use earplugs”
Pod comfort
Many guests found the pods too cold due to thin blankets and an inadequate ventilation system that doesn't allow temperature control.
“On the downside, I found it quite strange that only a small blanket was provided instead of a proper duvet or at least a top sheet. The room's ventilation and air conditioning system is also a bit of a problem; there is only a dial to adjust the fan power, which is unintuitive and doesn't allow you to set a specific temperature, so I ended up feeling quite cold.”
“The blanket is very thin and it was cold”
“temperature in the capsule was too cold, blanket was too thin for me”
Privacy
The property offers both capsules and small private rooms. The capsules and rooms are in a large open area, and plastic doors may not offer strong sound privacy, leading some guests to prefer the private rooms.
“We decided to book the small private rooms instead of the capsules based on previous reviews, and I’m really glad we did.”
“It's also important to note that because all rooms and capsules are in one large open area without additional partitions, there is a high risk of a sleepless night if you happen to encounter a loud group of guests.”
“The doors are made of plastic. I suggest you use earplugs”
Cleanliness
Cleanliness is consistently praised across the board, from the capsules themselves to the common areas and bathrooms.
“Everything was clean, and the staff was nice.”
“Very clean”
“Place is clean.”
Shared bathrooms
The showers are generally clean and well-maintained with hot water. However, a common complaint is the lack of hooks or shelves inside the showers and the absence of provided toiletries and towels.
“Additionally, there are lockable lockers outside the rooms for extra belongings and well-maintained showers where you can comfortably freshen up.”
“Perfect place to spend a time between flights in Terminal 2 (before security). At the counter you will find many different time options to stay (several hours, only shower etc)”
“There are no hooks or shelves for clothes in the shower”
Luggage storage
Lockable lockers are available outside the rooms for extra belongings, and some private rooms can accommodate a suitcase, though space can be tight for larger bags or multiple pieces of luggage.
“even though the room was small, there was enough space to fit a suitcase inside. Additionally, there are lockable lockers outside the rooms for extra belongings and well-maintained showers where you can comfortably freshen up.”
“although the room fits a suitcase, with my large 20kg bag, I could only open it partially. With two people staying in the room there won’t be space for 2 luggage pieces.”
“Spacious locker and comfortable bed.”
Staff & check-in
Staff are consistently described as friendly, helpful, and hospitable, with smooth and quick check-in processes.
“The manager offered me very kind assistance. Very hospitable and considerate.”
“Everything was clean, and the staff was nice.”
“Staff is friendly.”
Location & access
The location within Terminal 2 of Soekarno Hatta Airport is consistently highlighted as exceptionally convenient for connecting flights, early departures, or late arrivals, being very close to check-in counters and gates.
“Being in the terminal its perfect to rest before catching a connecting flight.”
“The location of this place is absolutely perfect, especially for travelers flying with Batik Air. It took me literally less than a minute to get from the accommodation to the check-in counters, which made my departure completely stress-free.”
“The Hotel is very convient if you need to take an early flight or arrive after midnight in Indonesia.”
Atmosphere
The property has a functional, shared-space feel, typical of an airport transit hotel, rather than a social hostel or private hotel. The open layout means the atmosphere can be influenced by other guests.
“Perfect spot for early flights but feels Air, but feels more like a shared space than a private hotel”
“It's also important to note that because all rooms and capsules are in one large open area without additional partitions, there is a high risk of a sleepless night if you happen to encounter a loud group of guests.”
Value for money
While some guests found it to be good value, others felt it was not the best, acknowledging that the price reflects the convenience of an airport location. There's also a suggestion that booking directly for shorter hours might offer better rates.
“Not the most amazing value for money but I guess you are paying for the ease and convenience of staying in the airport”
“Good value.”
“Hope there was an option to book short hours on booking.com, cos I overpaid based on on-site rates.”
The honest drawbacks, from guests.
- pods can be too cold
- thin blankets
- no hooks/shelves in showers
- no toiletries/towels provided in showers
- limited luggage space inside pods
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